Questions camp directors ask

No. Each family gets its own private link from the office. Parents use it to apply, update phone numbers, choose how they hear from camp, send forms and view invoices.

Yes. Your camp's information is stored securely in the cloud, with two backups running all the time: every change is copied to a second secure location within seconds, and a full copy is saved every hour. Only the people you invite to your office can see it, and each sees only their part. Card numbers are never stored in CampOffice. With Own it, we set up the backups on accounts in your camp's name.

Yes, if you choose. Families pay by card or bank account on their own page, in full or in monthly payments. Checks, cash and Zelle also work: you record them, and Zelle payments can be matched to families from your bank's emails.

Yes. CampOffice works with QuickBooks Online, Xero and QuickBooks Desktop. You decide when it starts sending invoices and payments to your books, and you can test it first without writing anything.

No. Texts and calls only go to parents who checked the box, never late at night or early in the morning, and only after someone in your office approves the message. A parent can reply STOP at any time.

Yes. CampOffice works for overnight and day camps, for boys and for girls. You set up your own grades, division names, terms and bunks.

Yes. With Own it, tell us the features you want and we build them in as part of the price. For a much larger project, we can still build it, at a price we agree on before we start.

With Own it, you pay once and your camp has its own copy, on accounts in your camp's name. With We run it for you, you pay yearly and we manage everything: the phone line, texts, emails, card payments, updates and support.

Send us last year's list of families and campers, and we import it with you. Most of the setup is choosing your grades, terms and prices for the coming summer.

You invite the people who work in your office and assign each a role: owner, director, office staff, bookkeeper, head counselor, nurse, or view-only. Each person sees and changes only their part.

Yes. Explore the sample camp with made-up families: view the office, see what a parent sees, and apply as a new family. Nothing is actually sent.

Yes. The help guides list exactly what to tell parents who use a filtering service, so their family page opens.